Privacy Policy

Artisan Market Ringwood Privacy Policy 

Last updated: 25 May 2026 

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1. Who we are
Artisan Market Ringwood (“we”, “us”, “our”) is the data controller responsible for your personal data. 

Contact details:
Address: 1a Kingsbury’s Lane, Ringwood, BH24 1EL
Email: info@artisanmarketringwood.co.uk
Phone: 07919 280849  

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2. The data we collect
We collect and process personal data relevant to operating and promoting our artisan markets. 

a) Trader / Stallholder data 

• Name, business name, contact details 
• Public Liability Insurance details 
• Food hygiene certification and registration (where applicable) 
• Product descriptions and images 
• Website and social media links 

b) Customer / public enquiries 

• Name and contact details 
• Any information submitted via email or contact forms 

c) Marketing and promotional data 

• Trader business information used for promotion 
• Images and videos captured at events 
• Social media handles and publicly available content 

d) Website usage data 

• Basic technical data (e.g. IP address, browser type) 
• Cookies and analytics data where applicable 

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3. How we collect your data 

We collect data: 

• Directly from you (applications, enquiries, bookings) 
• From your website or social media (when assessing suitability for our markets) 
• At events (e.g. photography for promotional use) 

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4. How we use your data 

We use your data to: 

• Manage and administer stallholder bookings 
• Verify compliance with legal and safety requirements 
• Communicate with traders and customers 
• Promote our markets and the businesses that trade with us 
• Improve our events, marketing, and customer experience 

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5. Lawful basis for processing 

We rely on the following lawful bases: 

Contract 

To manage stallholder bookings, payments, and participation in our markets. 

Legal obligation 

To verify trader compliance with: 

• Public Liability Insurance requirements 
• Food hygiene and environmental health regulations (where applicable) 

Legitimate interests
To: 

• Assess potential traders 
• Promote our markets and participating businesses 
• Share trader content (e.g. images, product features, social media tags) 
• Maintain and grow our audience and customer base 

We ensure these activities are proportionate and do not override your rights. 

Consent 

Where required (e.g. certain email marketing), you may withdraw consent at any time. 

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6. Data sharing
We may share relevant data with: 

• The Furlong, Ringwood (venue management and operational requirements) 
• Service providers (e.g. email platforms, website hosting, payment processors) 
• Professional advisers where necessary 

We do not sell personal data. 

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7. Marketing and promotional use 

As a curated artisan market, promotion is central to our service. 

By trading with us or engaging with our platform, you acknowledge that we may: 

• Feature your business, products, and brand 
• Share images and videos from events 
• Tag or reference your business on social media and marketing materials 

If you object to specific uses, you can contact us at any time. 

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8. Data retention 

We retain data only as long as necessary: 

• Trader data: up to 3 years after last engagement (for operational and legal purposes) 
• Financial/payment records: up to 6 years (legal requirement) 
• Enquiries: up to 12 months 
• Marketing data: until you opt out or object 

Data is securely deleted or destroyed when no longer required. 

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9. How we store your data
We implement appropriate security measures including: 

• Password-protected systems 
• Restricted access to personal data 
• Secure digital storage 

While no system is completely secure, we take reasonable steps to protect your information. 

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10. Your rights 

You have the right to: 

• Access your personal data 
• Correct inaccurate data 
• Request deletion (where applicable) 
• Restrict or object to processing 
• Request data portability 
• Withdraw consent (where consent is the lawful basis) 

Requests are handled using reasonable and proportionate searches and responded to within one month. 

To exercise your rights, contact: info@artisanmarketringwood.co.uk 

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11. Complaints 

If you have concerns about how we use your data, please contact us at: info@artisanmarketringwood.co.uk 

We will: 

• Acknowledge your complaint within 30 days 
• Investigate and respond without undue delay 

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). 

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12. ICO contact details 

Information Commissioner’s Office 

Wycliffe House 

Water Lane 

Wilmslow 

Cheshire 

SK9 5AF 

Helpline: 0303 123 1113 

Website: https://www.ico.org.uk 

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13. Cookies  

Our website uses cookies. You can accept or decline non-essential cookies via the banner when you first visit our site. For full details, please read our Cookie Policy, available on our website. 

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14. Updates to this policy 

We may update this policy periodically to reflect legal or operational changes. The latest version will always be available upon request or via our website. 

 © Artisan Market Ringwood